The Bissell House is proud to provide a home-like, inclusive stay for guests of our South Pasadena boutique inn. Guests are treated like family with complimentary on-site parking, free gigabit Wi-Fi, a gourmet breakfast, and exceptional service. Compare our Pasadena, CA lodging options to discover your new home-away-from-home in Southern California.
Lodging Comparison Chart, Amenities & Policies
Discover a Superior Pasadena, CA Lodging Experience
| Room | Guests | Bed | Bath | Features | ||
|---|---|---|---|---|---|---|
 | Anna Bissell Room | Three | King & Twin | Two Person Double-Headed Shower | Second Floor, Decorative Fireplace, Walk-in Closet, Flat-screen TV | Check Rates |
 | Prince Albert Room | Four | Queen | Clawfoot Tub with Shower | Second Floor, Double Sleeper Sofa Bed, Small Flat-screen TV | Check Rates |
 | Victoria’s Room | Two | Queen | Shower | Second Floor, Enclosed Sitting Porch, Small Flat-screen TV | Check Rates |
 | English Holiday Room | Two | King | Shower | Second Floor, Desk, Small Flat-screen TV | Check Rates |
 | Garden Room | Three | King | Spa Tub/Shower Combo | Third Floor, Small Flat-screen TV | Check Rates |
 | Morning Glory Room | Three | King & Twin | Clawfoot Tub & Shower | Third Floor, Small Flat-screen TV | Check Rates |
 | Rose Room | Two | Queen | Victorian Tub & Shower | Third Floor, Small Flat-screen TV | Check Rates |
Call us at (626) 441-3535 to inquire about our whole house rental option.
Inclusive Luxuries
Elevate your stay with a variety of amenities including a pool, gourmet breakfast, premium cable TV, on-site parking, and gigabit Wi-Fi. Every stay at The Bissell House is all-inclusive, with no hidden fees and lots of complimentary perks to help guests feel at home.
Additional rates apply for additional occupants up to maximum allowable. Rate is all inclusive. NO ADDED TAXES, FEES OR SURCHARGES. Free breakfast, premium cable TV, Wi-Fi, and parking.
Living Area
Feel at home in our shared lounge space with a baby grand piano, our self-serve organic tea bar, and fireplace. A delightful library and powder room are also on the ground level, stocked with a wide variety of books and games.
Enjoy a complimentary copy of the Wall Street Journal, Financial Times, NY Times, LA Times, and our local community paper.
Organic Luxury Beds
We are delighted to share that every room is now equipped with an organic luxury bed and specialty robes, linens and towels. Guests often remark that ours is the best sleep they’ve experienced and we are happy to have set this new standard that distinguishes us from other inns.
Breakfast
Our breakfast is a complimentary service that’s included in your all-inclusive stay. Whether you prefer sweet or savory, we offer a variety of options to suit your taste buds and dietary needs. Our menu features seasonal ingredients and classic favorites, all carefully crafted to provide the perfect balance of nourishment and indulgence. Wake up to the aroma of freshly brewed coffee and bask in the warm and inviting atmosphere of our historic Victorian home. Join us for a memorable breakfast experience, where each bite is a delight and every moment is filled with warmth and hospitality.
Pool & Patio
Sit back and relax on chaise lounges located at our private family pool deck. Our South Pasadena inn with a backyard patio is the perfect place to sunbathe or relax.
Our outdoor pool is not heated but is very refreshing on a hot day.
High-Speed Wi-Fi & Business Services
Stay connected with the office with our free high-speed, gigabit Wi-Fi. Guests can enjoy internet access around our property, from the shared living room to all of the rooms.
Ask us about our complimentary photocopying and faxing for any hard copies you may need.
Outdoor Grounds
Host an event on our sweeping lawn or wander across the grounds amidst trees and flowering gardens. South Pasadena is a charming town with a Midwest feel. It is a popular filming location just outside of LA and film crews are a regular site!
Take a walk around our residential neighborhood to explore tree-lined streets and lovely homes. We’re also a short drive from Arroyo Seco, a stunning canyon perfect for hiking and biking.
Additional Compliments
Park for free in our designated off-street area. The Bissell House offers one spot per guest room.
Upon arrival, guests will find an assortment of beverages and snacks available in their room. Please refer to the printed menu for prices. Complimentary teas, snacks and candies are available on the ground level in the living room.
We’re happy to provide directions for guests traveling downtown or elsewhere in the Los Angeles area. Just use our new text system to inquire.
Breakfast
Breakfast is complimentary and served daily at 9:00 am. You can either eat in our dining room or take it by tray to another location convenient to you.
Arrival Times
Check-in begins at 3:00 pm and ends at 10:00 pm. If arriving outside of check-in times, please call to make arrangements. We offer early check-in for an additional $30.00 with guaranteed arrival at 1:00 pm. Should you arrive prior to 3:00 pm, you may purchase early check-in at the door based on the time with advance notice to the inn. Please respect quiet hours between 10:00 pm and 7:00 am.
Check-out time is 11:00 am. Late check-out may be available for an additional $30 until 1:00 pm, depending on availability.
Check-in/Check-out
Currently, our check-in procedure is primarily contactless. Please ring the Doorbell and also call us at (626) 441-3535 to check in so we don’t provide the door code over a loudspeaker. Masks and hand sanitizer are provided just inside the front door for guests.
Payment
Reservations are confirmed after completing your booking. Payment is collected in full at the time of booking. Payment for retail items and gift certificates is collected at the time of purchase. We do not accept cash payments or offer hourly rates. In addition, we also authorize a security deposit of $250 on your card, which will be released after checkout. These are taken for every reservation no matter the method of payment. For any room that allows for an additional person, there is a $60 charge for adults and $45 for children over 2 years old.
Cancellation Policy
As we now include worry-free booking for all guests please refer to the worry-free terms and conditions. For cancellations click the link in your confirmation email. In the event of a pandemic, government shutdown, or an uncontrollable event, vouchers will be issued instead of refunds.
When you made your reservation, you were required to check a box acknowledging our cancellation policy. This acts as your signature and is legally binding. The fact that you completed your reservation with us constitutes your having accepted and agreed to the below terms and conditions of our cancellation policy. Not reading the policies does not constitute an exception to the contract. All cancellations are subject to our terms and conditions as set forth in our policies which are made available to all guests PRIOR to reserving and confirmed immediately upon reserving. Please refer to worry-free booking terms and conditions by clicking this link.
Wedding and event bookings have a 45 day cancellation time frame.
Additional policies apply to group reservations of three or more rooms. A gratuity of $20.00 per room will be applied to each room.
All cancellations/modifications must be provided to the innkeeper in writing. You will receive any refund due within 30 days.
IMPORTANT – If you booked through a 3rd party website such as Booking.com, you MUST cancel your reservation through them. We are unable to cancel for you, please notify us first and then proceed with your cancellation with them. Again, our terms apply to all reservations, however, you must initiate the cancellation through the online travel agency {OTA) you originally booked with in order for us to process it.
Photo & Filming Policy
All photo shoots and filming of any kind are subject to advance approval by the owners. At least seven days advance written notice is required prior to any personal or professional photo shoots. No exceptions. No closed-door filming allowed. Additional fees apply. You may not simply reserve a room for a photo shoot or filming. A liaison designated by the Bissell House will be assigned to monitor all photo shoots and filming. Please call us at (626) 441-3535 for further details if you have questions about this policy.
Luggage
As we are a boutique inn and not a hotel, please note that there is no bellhop on the premises to assist with luggage. All guest rooms are on the second and third floors, accessed by stairs only.
No Smoking or Burning
We are a completely non-smoking property for health and fire safety purposes, among other factors. This includes all tobacco products, electronic cigarettes and similar devices, medical and recreational marijuana, as well as the lighting, burning, or combustion of any substance, including but not limited to, incense and any plant material.
A guest who violates this policy, or allows a non-guest to violate the policy will automatically be charged a minimum fee of $400 to return the room or space to a non-smoking condition. Any violation of this policy will be cause for immediate eviction, and there will be no refund. Any guest who violates this policy will remain personally liable for a $400 fee if the guest’s payment card is declined.
Parking
One parking space inside our property is included for you. Should you need extra space you will need to procure a nightly pass at Pasadena City Hall. If you drive an oversize vehicle you will find that it is difficult to navigate our narrow driveway with the porte cochere.
Refreshments in Rooms
Please treat our home as you would your own. If you choose to take refreshments in your room(s) we ask that you take care. We prefer that you do not bring excess food and groceries into your room as it can attract pests. We are an independent small business. Spills are costly and time intensive to rectify. No cooking of any kind is allowed in any of the rooms. We also ask that you do not consume red wine in the guest rooms. A fee will be assessed for any extraordinary cleaning charges.
Internet
We provide complimentary gigabit Wi-Fi throughout the house.
Plumbing
Our plumbing works fine. However, you are staying at a house built in 1887, thus, Victorian Era pipes, which were smaller in diameter than the larger modern day plastic “PVC” ones. For this reason, we request you NOT use anything other than toilet paper in the toilet. Excess toilet paper, dental floss, matchsticks, Kleenex, Q-tips, “flushable wipes” and feminine hygiene products will ALL clog the toilets and should never be put down them. These are the only reasons they clog and it is no fun for you (and especially us) to have to deal with. We appreciate your thoughtful attention to this and thank you in advance for your compliance.
Children
Children are welcome with an accompanying adult. Children age 2 and under stay free. For safety reasons and as a courtesy to fellow guests, we ask that parents be attentive to their children’s conduct. Children must be monitored and attended to. At no time should children ever be left alone at any time, indoors or out. We also have a no running, no screaming policy inside the house. Please note that our pool is not gated, nor is there a lifeguard on duty.
Gratuity
Many people inquire as to etiquette surrounding the topic of tipping. Tipping is optional but much appreciated by our hardworking innkeepers who care for you during your stay. Please know that your room attendants vary from day to day. Tips are not pooled.
Pets
While we wish we could, we are sorry but we cannot accept pets. We make up for this by supporting animal welfare work both personally and professionally. If this is a concern for you please let us know prior to making your reservation. Service Animals are never denied.
Local Events
We recommend www.pasadenanow.com for current events. There is an events calendar there you can view to see what’s happening in and around town during the dates of your stay. Also, visit www.discoverlosangeles.com for free admissions, two-for-one specials, and other offers and discounts to LA area attractions.